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Tuesday, May 3 • 11:00am - 11:50am
Natural Language Processing + Artificial Intelligence: The Formula for Fintech Growth & Customer Satisfaction?

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The key for fintech growth is global expansion. The critical path for global expansion is to have procedures and technologies in place to serve customers in any language and thereby guarantee customer satisfaction and maintain securities compliance.

According to Common Sense Advisory, almost 87% of consumers who don’t speak English won’t even consider buying from an English website, and 74% of customers are more likely to purchase again from the same company if the aftersales care is in their own language.

Attend this presentation to learn:
  • AI NLP: what it is and isn’t, and how you can leverage it in your business.
  • Proven solutions to service and support global customers.
  • Technology to enhance securities compliance while going global.
  • Data privacy: considerations when choosing your technology stack.

avatar for John Paul Barraza

John Paul Barraza

John Paul (JP) Barraza, CIO of SYSTRAN Group globally, CEO of SYSTRAN Americas, leads the company’s global technical operations, including overseeing SYSTRAN technologies’ SaaS and Private Hosted offerings in addition to on-premises / private cloud implementations and integrations... Read More →

avatar for Systran


Knowledge + Networking Sponsor
SYSTRAN is the world leader in Machine Translation and translation software. Since 1968, they have pioneered all the key advances in the field, supporting public and private organizations to bridge the language gap. Today, SYSTRAN leverages AI and Deep Learning to help clients meet... Read More →

Tuesday May 3, 2022 11:00am - 11:50am EDT
Salon 3